On Tuesday, March 8, 2022, the entire world witnessed their favorite music app: Spotify, unresponsive. It was not a mere internet connection error but a major outage that inconvenienced the global music enthusiasts. This outage logged users out of their accounts without the ability to log in again or reset the password. It appeared to occur sometime around 1:15 p.m. Eastern Standard Time (EST).

Data from downdetector.co.uk suggested that more than 72,000 problematic reports came in with the music streaming service in just an hour. For tracks that have already been synchronized with a user’s Android or iOS device, the issue does not occur. Whereas users who try to play any music they’ve recently played on the app are experiencing a persistent outage.

Spotify users were logged out and prompted to log in. Upon entering the user’s email address, the music streaming platform didn’t recognize the email address associated with the account. According to a few sources, the issue raised was majorly due to mismanagement of traffic handling on servers they are hosted on. What could Spotify have done to overcome this issue?

The one solution can be a reliable private cloud solution provider because public clouds come with a SLA of 99.95% uptime, whereas our G3 private cloud comes with guaranteed 99.999% uptime, and we achieve this by enabling next-generation firewalls (NGFW) with automated network mapping and automated firewall change policy monitoring to adapt for workloads. We also optimize load balancing for our customers based on traffic by distributing incoming traffic for peak performance, bypassing any failed server, and increasing scalability by adding more servers so that our customers always be sure they are on the business line, unlike what happened in the case of Spotify.

After numerous reports, finally, Spotify tweeted.

As per the CEO of Cloudflare, the online outage that affected Spotify, Discord, Wikipedia, and other Internet companies appeared to be a Google Cloud malfunction.

How UnitedLayer Can Help You?   

UnitedLayer offers its users enterprise-grade G3 private cloud solutions where customers can host their application on dedicated private cloud servers powered by OpenStack, VMware, Hyper-V. It comes with all benefits of cloud computing with greater control and security of the enterprise-grade private cloud.  

  • We guarantee the availability of 99.999% with N+M clusters.  
  • We offer fully flexible vCPU and RAM size configurations without lock-in on specific VM types, along with adaptive resizing.  
  • We provide high-performance compute through all-flash storage ranging from 1K- 100K+ IOPS on 10g/40g/100g network fabric infrastructure.  
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