Remote Hands Services

UnitedLayer’s Remote Hands service offers access to a team of highly trained technicians that are available 24×7 and can monitor servers remotely through a single pane of glass known as UnityOne.

Data Center Management

UnitedLayer will help you with inventory audit by creating a library of information about the equipment, rack installation, cabling, and wiring of cross-connect termination solutions, shipping, and receiving for equipment/inventorying boxes of the data center.

Cabling and Wiring

The tasks encompassed are cross-connect termination, relocation, as well as the securing or dressing of existing cabling.

Physical Labor

Perform tasks like equipment racking and stacking, moving or disposing of boxes and equipment, and conducting basic cleaning of customer space.

Basic Device Management

UnitedLayer’s remote hands staff is capable of verifying the physical status of devices, replacing modular equipment, and connecting serial cables.

Shipping and Receiving

UnitedLayer’s remote hands staff is proficient in handling tasks such as packing, labeling, unpacking, and inventory management of boxes and equipment.

Circuitry

A wide range of functions is available, including basic circuit testing and diagnostics, as well as advanced circuit migrations that are coordinated with carriers/ISPs.

Media Management

UnitedLayer’s remote hands staff can effortlessly handle simple tasks, such as swapping tapes, storage media, or removable media.

Inventory Auditing

Conducts comprehensive or partial deployment audits, device labeling, photographing space or equipment, and performing cross-connect tracing.

Escorted Access

We offer escort services for vendors and consultants to and from a customer’s space and ensure continuous observation while they are working within the area.

Why Choose UnitedLayer?

UnitedLayer’s remote hands service enables businesses to access skilled technical support, streamline operations, and ensure the smooth functioning of organizational IT infrastructure.